Competition Terms & Conditions

Draft wording for review and sign-off by Reitzer Pharmaceuticals' legal team before campaign go-live.

1. Promoter

The promoter of this competition is Reitzer Pharmaceuticals (Pty) Ltd ("Reitzer's", "the Promoter"), registration number [to be inserted], of [registered address to be inserted], South Africa. Queries: [campaign email] / [campaign contact number].

2. Competition period

The competition opens at 00:00 on 1 September 2026 and closes at 23:59 on 30 November 2026 (South African Standard Time). Entries received outside this period will not be considered. The Promoter may extend or shorten the competition period on notice published on this page.

3. Eligibility

Entry is open only to natural persons who:

  • are 18 years of age or older on the date of entry; and
  • are resident in the Republic of South Africa and able to provide proof of identity and residence on request.

Directors, members, partners, employees, agents, consultants, contractors and suppliers of Reitzer Pharmaceuticals, its group companies, its advertising, media and promotional agencies, and the immediate family members (spouse, life partner, parent, child or sibling) of any of the aforementioned persons, may not enter. Any entry received from an excluded person will be disqualified and, if a prize has already been awarded, the prize must be returned and a redraw will be held.

The Promoter may require a winner to provide a copy of a valid South African identity document before a prize is released.

4. How to enter

  1. Purchase any PetJell-Oyl product from a retailer in South Africa during the competition period.
  2. Complete the online entry form on this website with your first name, surname, mobile number, email address (mandatory), province, city or town and place of purchase.
  3. Upload a clear photograph of the original till slip showing the retailer, the purchase date and the PetJell-Oyl line item.
  4. Accept these terms and the POPIA consent to complete your entry.

Entry is free apart from the cost of the qualifying purchase and your standard data charges. No SMS, call or premium-rate charges apply to entering.

5. Proof of purchase and valid entries

Each till slip may be used once only. Each qualifying PetJell-Oyl unit reflected on a till slip earns one entry. Illegible, altered, duplicated, incomplete or fraudulent till slips will be rejected. Entrants must retain the original till slip and produce it on request; failure to do so may result in disqualification. The Promoter's decision on the validity of an entry is final.

6. Bonus social media entry and instant airtime reward

Entrants may earn one additional entry into the main draw by publicly posting original content featuring PetJell-Oyl on Instagram, Facebook or TikTok, tagging Reitzer's and using the campaign hashtag, and submitting the handle, post link and a screenshot of the post with their entry. Posts must be from a public account, must be the entrant's own original content, and must not contain unlawful, offensive, discriminatory or third-party infringing material.

The first 500 valid social media submissions will each receive an instant reward of R10 airtime or data voucher ("Instant Reward"), delivered to the mobile number supplied at entry within 2 business days after the post is approved. The Instant Reward is limited to one per entrant and is available only while the 500 allocation lasts. The Promoter's decision on whether a post qualifies for the Instant Reward is final.

7. Prizes

The total prize pool is R35 000 (thirty five thousand Rand), allocated as follows:

  • Weekly prizes - R20 000 in total: data and airtime vouchers to the value of approximately R200 each, with approximately 8 winners drawn per competition week.
  • Monthly prizes - R15 000 in total: three cash vouchers of R5 000 each, one drawn for each of September, October and November 2026.

Prizes are not transferable, may not be exchanged and are not redeemable for cash except where the prize is itself a cash voucher. The Promoter may substitute a prize with one of equal or greater value where circumstances require. Vouchers are subject to the issuing provider's own terms and expiry dates.

8. Draws

Weekly draws take place within three business days after the close of each competition week, from all valid entries received during that week. Monthly draws take place within five business days after month end, from all valid entries received during that month. All draws are conducted by random electronic selection under the supervision of an independent person (auditor, accountant or attorney) as required by section 36 of the Consumer Protection Act, 68 of 2008. An entry may win more than one prize only where these terms are not otherwise breached.

9. Winner notification and claiming

Winners will be contacted on WhatsApp using the mobile number supplied at entry, with a follow-up email where provided. A winner must respond and provide any required verification within 7 (seven) days of first notification. If a winner cannot be reached after three reasonable attempts, or fails to claim within that period, the prize is forfeited and a redraw will be held. Prizes are delivered electronically within 30 days of successful verification.

10. Publicity

Winners may be requested, but are not obliged, to take part in publicity relating to the competition. Where a winner agrees, the Promoter may publish the winner's name, city and photograph on its channels. A winner's refusal does not affect their entitlement to the prize.

11. User-generated content licence

By submitting a social media post, handle or screenshot, the entrant grants Reitzer's a non-exclusive, royalty-free, worldwide licence to reproduce, publish, adapt and share that content for campaign-related marketing for a period of 24 months from submission, and warrants that they own the content and have the consent of any identifiable person shown in it.

12. Personal information and POPIA

Personal information is collected and processed in accordance with the Protection of Personal Information Act, 4 of 2013 and the Privacy Policy. An email address is a mandatory entry field and is used to confirm the entry, administer the competition and communicate about prizes. Where the entrant separately and voluntarily opts in, the email address and mobile number will also be added to Reitzer's marketing database for future promotions and product news. Marketing consent is optional, is captured separately, does not affect the entry, and may be withdrawn at any time using the unsubscribe link in any email or by replying STOP on WhatsApp.

13. Limitation of liability

To the maximum extent permitted by law, the Promoter, its group companies, agencies and their personnel are not liable for any loss, damage, injury or expense suffered in connection with the competition, a prize or its use, save for loss caused by their gross negligence or wilful misconduct. The Promoter is not responsible for entries that are lost, delayed, corrupted or not received for reasons beyond its reasonable control, including network or device failure.

14. Disqualification, amendment and cancellation

The Promoter may disqualify any entrant who tampers with the entry process, submits false information or acts fraudulently or in bad faith. The Promoter may amend these terms or suspend or cancel the competition where required by law or where circumstances beyond its control make continuation impracticable; any amendment will be published on this page.

15. Disputes and governing law

These terms are governed by South African law. Any dispute must first be submitted in writing to the Promoter at the contact details above and will be resolved by the Promoter within a reasonable period; the Promoter's decision is final and binding. Entrants retain their rights under the Consumer Protection Act, including the right to refer a complaint to the National Consumer Commission.

16. Availability of these terms

These terms are available free of charge on this page for the duration of the competition and for a period thereafter, and will be provided on request via the contact details above. All advertising for this competition will state that the competition is open to South African residents aged 18 and over, that Reitzer's employees and their immediate family may not enter, and that these terms and conditions apply.

Draft content for internal review. Not a live promotion until approved and published by Reitzer Pharmaceuticals.